As we understand that our customers are always looking for the best print quality in addition to fast turnaround, you might find available on our store products where according to its quantity or additional finishing the production turnaround may vary.
All orders need to be placed before 1:00 PM EST. Otherwise, these jobs will not be processed until the next business day.
For orders placed without a complete digital file which meets our file requirements, printing turnaround will only start when a print-ready file(s) are sent to us and approved, not from when the order is first submitted.
If your job or proof is approved by 1:00 PM EST, printing turnaround starts the same business day. For any order approved after this time, the turnaround will start the next business day. For example, an order that is approved by 1:00 PM EST on Tuesday will be shipped out to you by the end of the business day on Wednesday. Otherwise, if it’s approved after 1:00 PM EST, it will be shipped by the end of the business day on Thursday.
Please note that https://www.p1express.ca/ offices are closed Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. Likewise, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected. Printing turnaround time for jobs with approved payment and approved proofs is guaranteed. Cancellation of an order is not possible once it has been approved by the customer. Refund requests will not be considered in such cases.
Our turnaround is calculated considering 1PM EST as cut off time. Once you order has been placed successfully, as well paid and artwork has been submitted respecting all the requirements (no adjusts necessary), the turnaround will starts counting according to the board bellow.
Estimated order time (turnaround) does not include shipping time.
While placing a new order you’ll find different options to receive your products. Each option will show you an estimated shipping time which is in addition to the order/production turnaround time you selected during the order process.
If you are placing an order dated or time sensitive please make sure to leave plenty of time to receive your order and avoid delays. All the delivery dates are estimated and not guarantee.
Please, remember that estimated shipping transit time is based on the number of business days, and does not include weekends, holidays, or the day the package is picked up by the freight company. For instance, a product shipped with a two-day transit time, and it is picked up on a Thursday, it will be delivered by the end of the day on Monday.
P1 Express Wholesale Trade Printer
Monday to Friday 9 a.m. to 5 p.m. EST
Address 14, Vansco Road, Etobicoke - M8Z 5J4 Ontario